One price, whole product

Priced by the size of your team, not by what you are allowed to use.

Every organization gets the whole product. Feature gating would mean selling a smaller team a version of this that works less well, and a tool people are meant to trust with what they actually think is a poor thing to sell in halves.

Standard

$39a month

US dollars, charged monthly and renewing until you cancel. Tax is added at checkout where it applies.

Your first team, up to 15 people, is included. Teams after that step down in price. We do not charge per person, because charging per person would mean charging you more every time somebody speaks up.

Your first team, up to 15 people: $39 a month
Teams 2 to 5: $19 each a month
Teams 6 to 20: $14 each a month
Teams 21 to 75: $10 each a month
Teams 76 and above: $8 each a month

Every feature, on every plan — we charge for size, not for capability
Unlimited topics, messages, commitments and weekly reports
Anonymised feedback with the three-voice disclosure threshold
Data export for everyone, and erasure on request
No analytics, no advertising pixels, no third-party trackers

Set up your organization

Free to create the workspace, add your teams and look around. Writing starts when the subscription does. Cancel any month, and everything stays readable and exportable for 60 days after.

Enterprise

Let's talk

From 250 people, or sooner if you need any of this:

Single sign-on and directory provisioningnot built
A signed processing addendum and security reviewready
Invoicing and annual purchase ordersready
A retention window set to your own policyask us
Data residency in a named regionnot built

Marked honestly, because you will find out at the security review either way and we would rather it came from us. The security overview has the detail behind each line.

Where your money goes

We keep the cost of running this as low as we can, and what is left pays the tax and pays for making Vitreco better. The price is set so the product can still be here in five years, which for something your team keeps its record in matters more than it being cheap today.

The details

Who counts as a person?

Anyone with an active account in your organization. People you have invited but not yet let in do not count, and neither do suspended accounts. The count updates when you add or remove somebody, and the change is prorated.

Is there a free trial?

No, and we would rather tell you why than let you find out. A fortnight of unpaid workspaces costs real money at the exact point a small company has none to spend, and the honest options were a trial we could not afford or a price raised on everyone else to pay for it. What a trial is really for — proof that you are not trapped — you get without one: cancel from Stripe's portal in two clicks, export everything at any moment, and keep reading your workspace for 60 days after you stop paying. If you want to see it working first, ask us for a walkthrough.

Card details

Handled entirely by Stripe on their own pages. Card numbers never touch our servers, which is deliberate — it is the difference between a payment integration you can reason about and one that puts your card in our database.

Canceling

Any time, from inside the product, effective at the end of the period you have paid for. No call, no retention script. Because there is no trial to convert, the only reason you stay subscribed is that it is worth it, which is the pressure we would rather be under.

Refunds

A part-month is not refunded, because canceling already runs to the end of the period you paid for rather than cutting you off on the day. If we have genuinely failed to provide the service, write to us and we will sort it out — that is in the terms, not a favour.

If you stop paying

Nothing is deleted and nothing is locked. The workspace becomes read-only: everyone can still read every message and export their own data, and only writing stops. It stays that way for 60 days, and we write to you more than once before the end. After that the workspace and everything in it is deleted, which cannot be undone. Subscribing again at any point before then restores writing immediately with nothing lost.